Conditions of Use

Right of revocation and standard revocation form for consumers

The right of revocation does not reply to distance selling contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or decision by the consumer is decisive or which are clearly tailored to the personal requirements of the consumer.

Notification of right of revocation

Right of revocation

You have the right to revoke from this order within fourteen days without stating any reasons.
The revocation period is fourteen days from the date on which you or a third party named by you, who is not be the carrier, took the last consignment of goods into your/their possession.
In order to exercise your right of revocation, you must inform us of your decision to revoke from this order in a clear statement (e.g. by mailed letter, fax or e-mail). You may use the attached standard revocation form, although this is not required. The revocation period has been observed so long as you dispatch the notification of your exercise of the right of revocation prior to the end of the revocation period.

Consequences of the revocation

If you revoke from this order, we are obliged to reimburse all payments which we have received from you, including delivery costs (excluding any additional costs resulting from your opting for a type of delivery other than the cheapest standard delivery offered), immediately and at the latest within fourteen days from the date on which we receive your notification of revocation from this order. For this repayment we will use the same method of payment which you used for the original transaction, unless something different is explicitly agreed with you; in no case will you incur any fees as a result of this repayment. We may refuse this repayment until we receive the returned goods or until you have provided evidence that you have returned the goods, whichever of these occurs first. Goods which you have received must be returned or delivered immediately, and in any case at the latest within fourteen days from the date on which you inform us of the revocation from this order. This period shall be observed so long as you dispatch the goods prior to the end of the period of fourteen days. You are responsible for the direct costs of the return of the goods. You are only responsible for any loss of value of the goods if such loss of value is the result of handling not required to determine the suitability, characteristics and function of the goods.

End of the notification of right of revocation

Template revocation Form

(If you wish to revoke from the order, please complete this form and return it to us.)
- To:
Tube-Town GmbH
Rumbergring 37
D-66969 Lemberg

- I/We (*) hereby revoke from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

-Ordered on (*)/Received on (*)

-Name of the consumer(s)

-Address of the consumer(s)

- Signature of the consumer(s) (only for notification on paper)

- Date
(*) Delete as applicable.

General Terms and Conditions

Information for users of distance selling contracts and customer information for contracts in electronic business transactions

§ 1 Area of application

The following General Terms and Conditions apply to business relationships between ourselves and the buyer for orders via the internet shop in the version applicable at the time of the order.

§ 2 Conclusion of the contract

The presentation of our products on our website is merely an invitation to customers to submit a contractual offer.
By sending an order, the customer is submitting an offer according to § 145 German Civil Code (BGB). The customer will receive a confirmation of receipt of the order by e-mail.

The contract with us comes about if we accept the customer's offer within 2 working days following the dispatch of the order, either in writing or in text form. The decisive point in time is the time of receipt of the declaration of acceptance by the customer.

A working day is any calendar day which is not a Sunday or legal holiday observed throughout Germany.

§ 3 Delivery, shipping costs, transfer of risk

Delivery shall take place subject to the shipping costs declared in each individual case. If the customer is a consumer, we shall bear the shipping risk regardless of the type of dispatch. If the customer is an entrepreneur, all risks and dangers of shipping transfer to the customer as soon as the goods are handed over by us to the contracted logistics partner.

§ 4 Retention of title

The delivered goods remain our property until full payment of the purchase price.

§ 5 Payments

Only the types of payment shown to the customer during the ordering process are accepted.

§ 6 Liability for defects

The statutory defect liability rights apply.

§ 7 Information for consumers in distance selling contracts and customer information for contracts in electronic business transactions

a) We are not subject to any specific codes of conduct not mentioned above.
b) Any entry errors when placing your order can be identified during the subsequent confirmation prior to sending off your contractual statement and can be corrected at any time using the deletion and modification functions prior to submitting your order.
c) The material characteristics of the goods offered by us and the period of validity of limited offers can be found in the individual product descriptions on our website.
d) The language available for the conclusion of the contract is German.
e) Complaints and claims for defects can be submitted to the address given in the provider information.
f) We do not store the contract text, and it is therefore not available to you as a customer from us following the conclusion of the contract.
g) Information about payment, delivery or fulfilment can be found in the offer.

§ 8 Miscellaneous

The contractual relationship between ourselves and the customer as well as the applicable terms and conditions are subject to the laws of the Federal Republic of Germany. If the customer is a consumer, this agreement shall not affect the consumer protection regulations and rights under the law of the country in which the consumer has his or her usual place of residence, which may not be deviated from by contract. The application of UN-CISG is excluded.